Privacy Policy

Who We Are

Our website: https://vilavase.com

Overview

At Vilavase, we value your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal data when you shop for Skillets or use our site. By using vilavase.com, you agree to this policy. Check back often for updates.

What Personal Data We Collect and Why

• Purchases: When you buy a Skillet, we collect your name, address, email, and payment details to process your order.
• Comments: If you leave a comment, we gather data from the comment form, your IP address, and browser info to detect spam. An anonymized hash of your email may be shared with Gravatar (see their policy: https://automattic.com/privacy/). Approved comments show your profile picture publicly.
• Media: Avoid uploading images with location data (EXIF GPS)—others can extract it from our site.
• Browsing: We collect IP addresses and browser details to improve your experience.
• Cookies:
  • Comment cookies (name, email, website) last 1 year for convenience.
  • Login cookies (temporary, no personal data) check browser compatibility.
  • Account cookies (login info, display options) last 2 days or 2 weeks with “Remember Me.”
  • Edit cookies (post ID only) expire in 1 day.

Embedded Content

Our site may include content from other websites (e.g., videos, images). These act as if you’ve visited those sites, which may track you via cookies or accounts you’re logged into. We’re not responsible for their practices.

How Long We Keep Your Data

• Comments and metadata stay indefinitely for auto-approval of follow-ups.
• Registered users’ profile data is stored until you delete it (username excepted). You and admins can edit this info.

Your Rights Over Your Data

• If you have an account or left comments, you can request an export of your data or ask us to delete it via support@vilavase.com. We may retain some data for legal, admin, or security purposes.

Where Your Data Goes

• Comments may be checked by spam detection services.
• Third-party providers (e.g., payment gateways) get only what’s needed for your order. Their privacy policies apply—review them, as they may operate under different laws (e.g., U.S. Patriot Act if processed in the U.S.).

How We Protect Your Data

• We use SSL encryption for payment info and AES-256 storage encryption, following PCI-DSS standards and industry best practices. No online system is 100% secure, but we strive to prevent loss, misuse, or unauthorized access.

Third-Party Services

• Payment processors and shipping partners use your data only to fulfill our services. Their policies govern your info once shared.
• Google Analytics: We use it to track site visits and page views—see their policy for details.

Disclosure

• We may share your info if required by law or if you violate our Terms of Service.

Age of Consent

• By using our site, you confirm you’re at least the age of majority in your region (19 in some U.S. states) or have consent for minors under your care to use it.

Changes to This Policy

• We may update this policy anytime—changes apply when posted. Major updates will be flagged here or via email, so you know what we collect, how we use it, and when we share it.
• If Vilavase is acquired or merged, your data may transfer to new owners to keep serving you.

Questions & Contact

Want to access, edit, or delete your data? Have a complaint or need info? Reach us at:

• Email: support@vilavase.com

Thanks for trusting Vilavase with your kitchen needs!